FREQUENTLY ASKED QUESTIONS

Deposits & Payments

  • How much is the deposit, and is it refundable?

    A 25% deposit per person is required to secure your reservation. Deposits are non-refundable; however, if you notify us at least 90 days prior to your retreat, we’re happy to transfer your deposit to another available experience.

  • When is my remaining balance due?

    U.S. retreats: Full balance due 60 days before your retreat.

    International retreats: Full balance due 90 days before your retreat.

    We offer flexible payment options, including monthly interest-free installments or payment in full.

  • Is the remaining balance refundable?

    U.S. retreats: Full refunds (excluding deposit) are available for cancellations made 90 days prior to the retreat.

    International retreats: Full refunds (excluding deposit) are available for cancellations made 120 days prior to the retreat.

    Cancellations made after these deadlines are non-refundable.

Travel & Accommodations

  • Are flights included?

    Flights are not included. Suggested arrival and departure times will be provided to help you plan your travel.

  • How do I get to and from the airport?

    Airport transfers are provided for most retreats. Once you share your flight details, we’ll arrange your pickup and drop-off. For locations where transportation is not included, our team will assist you in coordinating it.

  • Which airport should I fly into?

    Airport information will be provided in your retreat itinerary.

  • Are rooms single or double occupancy?

    Retreat pricing is based on double occupancy. Single occupancy upgrades are available for an additional fee, subject to availability.

  • Can I choose my roommate?

    Yes! Please indicate your roommate preference on the registration form. Both participants must list each other to confirm pairing.

  • Can I arrive early or stay longer?

    Yes, and we encourage it, especially for international retreats. Contact us at hello@blackandbould.com for extended stay assistance.

Retreat Details

  • Why do itineraries vary in detail?

    Website itineraries serve as general outlines. A detailed schedule will be shared closer to your retreat. For specific questions, please contact hello@blackandbould.com.

  • Do I have to follow the full itinerary?

    Not at all. You’re welcome to participate at your own pace and opt out of activities if desired. Please notify us in advance when possible.

  • What type of workouts are included?

    Our certified trainers lead dynamic, adaptable sessions suitable for all fitness levels. Modifications are always available, and communication is encouraged to meet your needs.

  • What kind of food can I expect?

    Expect delicious, high-quality meals featuring locally inspired, seasonal cuisine designed to nourish and delight.

  • Can you accommodate dietary restrictions?

    Absolutely. Please share any dietary needs on your registration form so we can prepare accordingly.

  • Can I drink alcohol during the retreat?

    Yes. Select meals may include alcoholic beverages. Mindful enjoyment is always encouraged.

  • What should I pack?

    A detailed packing list will be sent in your welcome email after booking.

  • Is there an age requirement?

    Participants must be 18 years or older unless otherwise specified. Family or corporate retreats may have different requirements.

Retreat Community

  • What is the typical age range?

    Our retreats typically include participants ages 25–55, though all adults are welcome.

  • How many people attend each retreat?

    Group sizes range from 6–14 participants, ensuring an intimate, personalized experience.

  • Can I connect with others before the retreat?

    Yes! We create a WhatsApp group 4–6 weeks before each retreat so participants can connect and coordinate.

  • Do I need an international phone plan?

    Not necessarily. WhatsApp works with Wi-Fi, which is available at most accommodations and venues.

Other

  • Do you provide travel insurance?

    We do not provide travel insurance, but we highly recommend purchasing your own coverage to protect your investment.

  • What is included in the price?

    Each Black & Bould™ retreat is intentionally designed to be à la carte, giving you the freedom to customize your experience based on your interests and desired level of investment.

    Your base retreat rate includes:

    · Luxury accommodations at 4- or 5-star properties
    · Daily breakfast and select group meals
    · Access to all scheduled group movement and mindfulness sessions
    · Transportation for included activities and airport transfers (where specified)

    Additional experiences, such as spa treatments, cultural immersions, private excursions, or personal training sessions can be added to create your ideal itinerary.

    We believe wellness should feel personal, not prescriptive. Each retreat is crafted to offer balance between structure and spontaneity, so you can choose the pace and depth of your experience.

  • Do you have a photographer on-site?

    Yes. A professional photographer joins each retreat to document the experience. Guests will receive access to selected images for personal use. Black & Bould may also use these photos for brand storytelling and marketing purposes.

  • Why do retreat prices vary between companies?

    Retreat pricing can differ widely based on what’s included, the level of personalization, and the overall quality of the experience.

    At Black & Bould™, our retreats are intentionally designed to be à la carte, offering guests the freedom to create their own wellness journey. Instead of a one-size-fits-all package, we provide a curated foundation that you can build upon through personalized add-ons, cultural immersions, and expert-led sessions that align with your goals.

    Our pricing reflects:

    · Luxury accommodations and high-caliber vendors carefully selected for comfort, safety, and authenticity
    · Expertly curated base programming that balances restoration and exploration
    · Optional enhancements such as spa treatments, private coaching, and local adventures, allowing you to tailor the depth and rhythm of your experience

    Some retreat companies offer bundled “all-inclusive” models, while others operate more like modular experiences. Ours is intentionally the latter, crafted to ensure every investment feels purposeful and personal.