FREQUENTLY ASKED QUESTIONS

Deposits & Payments

  • How much is the deposit, and is it refundable?

    A $500 deposit per person is required to secure your reservation and is non-refundable. However, if you notify us at least 90 days before your retreat, we can transfer your deposit to another available retreat.

  • When is my remaining balance due?

    For US retreats: The full balance is due 60 days before your retreat.

    For International retreats: The full balance is due 90 days before your retreat.

    We offer flexible payment options: monthly, interest-free installments or payment in full.

  • Is the remaining balance refundable?

    For US retreats: Full refunds (excluding deposit) are available for cancellations made 90 days before the retreat.

    For International retreats: Full refunds (excluding deposit) are available for cancellations made 120 days before the retreat.

    Cancellations made after these deadlines are non-refundable.

Travel & Accommodations

  • Are flights included?

    Flights are not included. We'll provide suggested arrival times to optimize your retreat experience. Please allow for potential travel delays.

  • How do I get to/from the airport and hotel?

    We provide airport transportation for most retreats. Please provide your flight details, and we'll arrange your pickup and drop-off. For retreats where transportation is not provided, we are happy to help you coordinate this in advance.

  • Which airport should I fly into?

    Airport details are included in your retreat itinerary.

  • Are rooms single or double occupancy?

    Listed prices are for double occupancy. Single occupancy is available for an additional fee, subject to availability.

  • Can I choose my roommate?

    Yes! Please indicate your roommate preference on the registration form. Both participants must list each other.

  • Can I arrive early or stay longer?

    Yes! We recommend this, especially for international travel. Contact us at hello@blackandbould.com for accommodation assistance.

Retreat Details

  • Why do itineraries vary in detail?

    Website itineraries are general outlines. A detailed schedule will be provided closer to the retreat. For specific questions, email hello@blackandbould.com.

  • Do I have to stick to the itinerary?

    No! Feel free to opt out of activities. Please inform us in advance if possible, as this could lower your retreat cost.

  • What type of workouts are included?

    Our trainers offer diverse, adaptable workouts for all fitness levels. Modifications are available. Communication with trainers is encouraged.

  • What kind of food can I expect?

    Delicious, high-quality meals featuring local cuisine and diverse flavors.

  • Can you accommodate dietary restrictions?

    Yes! Please specify your dietary needs on the registration form.

  • I know this retreat is for wellness, but can I drink alcohol?

    Yes, alcohol is permitted. Select meals may include alcoholic beverages.

  • What should I pack?

    A detailed packing list will be sent in your welcome email after booking.

  • Is there an age requirement?

    Most retreats require participants to be 18+ unless otherwise specified. Family and corporate retreats may have different requirements.

Retreat Community

  • What is the typical age range?

    Our typical age range is 25-45, but all ages are welcome.

  • How many people are on each retreat?

    Group sizes range from 6-14 participants.

  • Can I connect with other participants beforehand?

    Yes! We'll create a WhatsApp group 4-6 weeks before the retreat for introductions.

  • Do I need an international phone plan?

    Not necessarily. WhatsApp works with Wi-Fi, which is available at hotels and most locations.

Other

  • Do you provide travel insurance?

    No, we highly recommend obtaining your own travel insurance.

  • What is included in the price?

    Luxury accommodations (4 or 5 star), three meals daily, snacks, workouts, spa & wellness treatments, adventures & activities, transportation, and welcome gifts.

    We suggest you bring spending money for shopping and nightlife.

  • I'm traveling solo. Do you have someone there who can take photos for me?

    We have at least one professional photographer with us at each of our retreats to take photos of our experiences. These photos will be made available to each traveler to use as they please. Black & Bould will use them for our marketing and socials (launching Q3 2025).

  • Why do retreat prices vary so much between different companies?

    That's a great question! The cost of a retreat can differ significantly based on a number of factors, and it's important to understand what's included when you're making your decision.

    At Black & Bould, our goal is to offer a truly immersive and comprehensive wellness experience. Our retreat pricing is structured to be virtually all-inclusive, meaning that beyond your airfare and personal travel insurance, the majority of your needs are covered. This typically includes:

    Luxury Accommodations: We carefully select high-quality and comfortable lodging to ensure your relaxation and rejuvenation.

    All Meals: You'll enjoy thoughtfully prepared and nourishing meals throughout your stay, supporting your well-being from the inside out.

    Curated Excursions & Activities: Our itineraries feature a range of enriching experiences designed to engage your mind, body, and soul – from opportunities for exploration and adventure to moments of peaceful rejuvenation.

    Expert Guidance: You'll benefit from the expertise of our facilitators and any specialized instructors leading sessions.

    It's important to note that some other retreats may have lower price points because they operate on a different model. They might not include all meals, may offer more basic accommodations, or have itineraries with fewer included activities. Often, participants in these types of retreats will need to budget separately for meals, optional excursions, and other on-site costs.

    At Black & Bould, we believe in providing a holistic wellness journey where you can fully immerse yourself in the experience without the worry of constant additional expenses. Our aim is to create a space for you to relax, rejuvenate, explore, adventure, and exercise – nurturing your mind, body, and soul – with almost everything taken care of for you. While our daily itineraries are optional, they are crafted with the intention of offering a truly comprehensive and rewarding retreat experience.